Privacy Policy

Last Updated: 19/09/2025

At APAX CORALS, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you purchase from us or use our website.

We may collect the following information when you place an order or use our website:

• Name, billing and delivery address.
   
• Email address and phone number.
   
• Payment details (processed securely by third-party providers such as PayPal or Stripe — we do not store card information).
   
• Order history and transaction records.
   
• Website usage data (via cookies and analytics tools, if enabled).
   

We use your personal data for the following purposes:

• To process and deliver your orders.
   
• To contact you about your order (e.g., updates or delivery issues).
   
• To comply with legal obligations (e.g., record-keeping for tax).
   
• To improve our website and services.
   
• With your consent, to send marketing or promotional emails (you can unsubscribe at any time).
   

We only share your data with trusted third parties where necessary:

• Couriers (e.g., Royal Mail, DPD) to deliver your order.
   
• Payment processors (e.g., PayPal, Stripe) to handle payments securely.
   
• Service providers who support our website and operations.
   

We do not sell or trade your personal information to third parties.

• Order and payment records are kept for 6 years as required by UK tax law.
   
• Other personal information will only be kept as long as necessary to fulfil the purposes outlined in this policy.
   

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
   
• Request correction of inaccurate or incomplete data.
   
• Request deletion of your data (where legally possible).
   
• Object to or restrict certain types of processing.
   
• Withdraw consent for marketing at any time.
   

To exercise these rights, please contact us at accounts@apaxcorals.co.uk.

We take reasonable measures to protect your data, including secure website encryption (SSL) and limited access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Our website may use cookies to improve user experience, track website usage, and remember preferences. You can disable cookies through your browser settings.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

If you have any questions or wish to exercise your rights under data protection law, please contact us at:

📧 Email: accounts@apaxcorals.co.uk
📍 Business Name: APAX CORALS